When we returned to the hotel, we went to see the tui reps who said they will fill in a form but couldn't do it now because the system was down. Tripadvisor - Hotel Riu Palace Santa Maria()Hotel Riu Palace Santa Maria 1,316 2,19854.5 The beach was perfect and quite clean, the only thing is that many tourist scammers run to you to give you their business cards on the beach and it is quite annoying. We visited spa with my husband (Massage for two): very professional, recommended. Yes, free parking is available to guests. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Mainly.. hotel was ok. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. Yes, laundry service and a clothes dryer are offered to guests. The staff is very helpful, nice and give their best to make anything possible. Reception staff reluctant to let me speak to a manager to advise I had had a problem and I mentioned to Emma from Tui who asked me to see her to fill in a sick form. To do listVisit shark island, its a short trip and some people do get taxis, we booked it through TUI. We are very sorry to hear that your experience did not meet your expectations. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The hotel itself is beautiful, great layout and we were lucky enough to have a sea view room too. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. Excellent hotel in a fabulous location. See 1,311 traveller reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. Hotel Riu Palace Santa Maria, Santa Maria: Veja 1.308 avaliaes, 2.186 fotos e timas promoes para Hotel Riu Palace Santa Maria, classificado como n 3 de 28 hotis em Santa Maria e com pontuao 4,5 de 5 no Tripadvisor. We lament that we could not meet your taste with our gastronomic offer. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. That is why we offer disinfection dispensers and recommend washing and disinfecting your hands several times a day, especially when using common areas of the hotel. Tripadvisor'n interaktif haritasn kullanarak konuma ve yakndaki restoran ve gezilecek yer seeneklerine gz atn. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily.Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. Highly recommend this hotel. Nothing crazy and theres only 4 or 5 slides but its enough to have a laugh on. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. We shall discuss this with our entire team in order to take the appropriate measures if necessary. Where is logic in that? Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. They are fighting all day. All the entertainement team is fantastic. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. It does the job but dont expect anything special. As busy as it was we never couldn't find a seat at meal times, evening/ bars. Day and evening entertainment. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. I personally would like to see more smaller bars with their own feel, but that just seems to be how RIU do their hotels.Overall a lovely holiday.However, one potential problem that people should be aware of (not the fault of the hotel). We enjoyed everything about the holiday. Tripadvisor performs checks on reviews. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. It was our first time in Cape Verde and in Sal Island and it was really amazing. The hotel staff literally couldnt do any more than what theyre doing. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. The staff were very friendly apart from one of two. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Day and evening entertainment. They beat her legs. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. We filled in tui questionnaire and have emailed them but no reply. Weather, hotel , transport to hotel etc all absolutely spot on not done any trips but if thats your thing then reach out on fb to the very many guides or easily find one when here on the beach or through your rep. Hotel Riu Palace Santa Maria, : 1,316 , 2,198 Hotel Riu Palace Santa Maria, ' 3 28 4.5 5 -Tripadvisor. Tripadvisor performs checks on reviews. Coffe -perfect, drinks-very poor the worst were dogs on a beach. Room was very clean and new ones. Wait staff constantly using anti bac using cutlery to lay napkins etc. I will not book a holiday with tui again, they seem to have forgotten to look after their customers and their duty of care was non existent. Food is delicious and plenty of bars to enjoy drinks and entertainment. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. What food & drink options are available at Hotel Riu Palace Santa Maria? We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. The facilities at this hotel is 1st rate.we stayed for 11 night's in November and we need a lot more to really appreciate this place. Housekeeping came daily and did a great job and our mini bar was stocked every two days. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center. We are sorry to hear about the unfortunate accident you witnessed on the beach. This is the version of our website addressed to speakers of English in the United States. View Hotel 2,520 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Hotel Riu Funana View Hotel 2,718 reviews 0.5 miles from Hotel Riu Palace Santa Maria Visit hotel website All Inclusive 2022 Hard to believe a hotel can be managed into the ground. Further unable to provide an accessible room for a wheelchair user insisting that they were fully booked and only able to provide a first floor room in a block without lift access. Hotel Riu Palace Santa Maria, Cap Vert ds 229 sur Tripadvisor: Consultez les 1 317 avis de voyageurs, 2 198 photos, et les meilleures offres pour Hotel Riu Palace Santa Maria, class n3 sur 28 htels Cap Vert et not 4,5 sur 5 sur Tripadvisor. Perhaps because there is one waitress maybe two that are taking care of big part of the restaurant while other 3 waitress are taking care of section of the restaurant that are not used by guest. We very much appreciate you being our guest and it is nice to hear you enjoyed the hotels location and nice design and the beach area, however, we are truly concerned to read about your disappointing experience during the visit and we are very sorry we did not live up to the standards that you expected from us. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Wait staff constantly using anti bac using cutlery to lay napkins etc. Catering products were also high quality. Until then we wish you all the best, Hotel Riu Palace Santa Maria Online Reputation Manager. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. Vuelos Alquileres de vacaciones Restaurantes Qu hacer Turismo en Santa Mara . Hotel Riu Palace Santa Maria - Santa Maria, : Hotel Riu Palace Santa Maria Santa Maria Claim your listing for free to respond to reviews, update your profile and much more. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. SwimUp rooms very nice and big enough. Overall great stay. We are also saddened to read you were not satisfied with the entertainment program. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: 10 comentarios y 2.198 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, clasificado en el puesto n3 de hoteles en SANTA MARA. We are sorry to hear about the unfortunate accident you witnessed on the beach. Very nice, brand new hotel. It was never even a thought. Voos Aluguis de temporada Restaurantes . Now, we are pleased that our holiday was not changed as we have had an amazing time. To do list I've never been ill like we were for so long before. We are leaving today after a fantastic 1 weeks holiday of 4 (adults ). The beach was perfect and quite clean, the only thing is that many tourist scammers run to you to give you their business cards on the beach and it is quite annoying. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. The pools are clean and heated. Our team checks each review posted on the site disputed by our community as not meeting our, Review collected in partnership with riu.com. Also entertainment is non existent- shame as the evenings could be great if there was something put on. Our king bed was two pushed together but it was absolutely fine. you to buy trinkets etc.Very pleasant mind you. They beat her legs. Restaurant-only one in use. We always found a sunbed.there's thousands. Own or manage this property? Therefore, please rest assured that we take every complaint very seriously. Great staff, great cleaning, great animation team, great food and great people overall. Day and evening entertainment. The hotel Riu Palace is a paradise the food is excellent, the rooms and the all hotel very clean, but the best part of this hotel is the people! Feriestedet har roomservice. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. Which popular attractions are close to Hotel Riu Palace Santa Maria? Overall the accommodation and public areas were of a high standard. Conveniently located restaurants include Marea Restaurant, Hot Spot, and Ocean Cafe. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. Not what we would have expected and really disappointing. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!! It was 17% rooms in used. This is a 5* hotel, and the staff are all great. Now 190 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. We look forward to hosting you again very soon to match, or better, exceed your expectations in the style that distinguishes us at RIU. And on my eyes there was accident with old lady. There was no support at all. We went there for Christmas time 2022 and had a great holiday. We loved this hotel and beach and would love to go back. Kind regards Hotel Riu Palace Santa Maria Online Reputation Manager, The hotel has a great location with beautiful beach and ocean! Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. Read Reviews of Hotel Riu Palace Santa Maria. As an adult couple with no kids we had no reason to use the water park. Review collected in partnership with riu.com, There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Your comments will be shared in order to ensure your experience is not repeated in the future and we do hope you will give us the opportunity to welcome you back in the future. We are sorry to hear that you felt ill during your holidays. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. more. Overall a good vacation with some minor problems. Im not sure its a proper 5* but its definitely up there and got to be one of the best if not the best in my limited experience. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). Restaurant-only one in use. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We have always fancied travelling to Cape Verde and booked this holiday at the Rui palace Santa Maria last minute. Room was very clean and new ones. We were still being ill after we returned home. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). The food is out of this world.You couldnt fault it.The only downfall is when you find a table,they are very close the other people sitting by you so you had to manoeuvre the chairs around to squeeze in and out but we got use to doing that after two weeks. Yawn. Due to covid, many of the restaurants and pools were closed. Japanese, food was great but let down by it being slightly cold. Ive just stayed 11 nights with my partner and my 2 year old. Dear khibbert2018,We are glad to hear that you enjoyed the beer and gin and tonics we serve from our wide and varied range of drinks.We are sorry to hear that you left our facilities with such a bad feeling, although we would like to point out that we have a wide range of entertainment programme, among which you will find the following:Live music, shows or the Riu evening programme (daily).Daytime entertainment programme for adults (daily)Daytime entertainment programme for children from 4 to 7 years old and 8 to 12 years old in "RiuLand" (daily)Group fitness activities in the RiuFit area (6 times a week)Gym, beach volleyball courtIn addition to a wide variety of water sports possibilities.We would like to point out that we follow strict procedures when handling our food products in order to prevent and avoid any kind of food risks or hazards.It is important to recognise that virus infections are very common. Maybe some people just like to criticise although there is actually nothing to complain about. You also can experience the island, whilst traveling to the harbour. Hotel is really nice. Beer is good and so are gin and tonics and mojitos. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. The service is excellent and the waiters are very friendly. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. Food- very so so. What are some of the property amenities at Hotel Riu Palace Santa Maria? Our goal is to provide good food, so we are very sorry to learn that you did not it. Tui basically blamed us for not washing our hands and drinking too much. Waves was so huge, No Kindze can go to the ocean, its to dengerous. This is the version of our website addressed to speakers of English in the United States. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Hotel is really nice. Her er afslappende vrelser med minibar og aircondition, og du kan holde dig forbundet i lbet af dit ophold, fordi Hotel Riu Palace Baja California tilbyder gsterne gratis wi-fi. Previous reviews really did seem concerning hygiene issues etc. Hotel Riu Palace Santa Maria, Santa Maria: 1'308 Bewertungen, 2'186 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. See 1,316 traveler reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. You also can experience the island, whilst traveling to the harbour.For the party people. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). We will be returning guests. We are very sorry if you got another impression. For the party people. The swim up was great and had sun from 8am-5pm daily The Riu app is great for sorting out mini snags. Vluchten Restaurants Dingen om te doen . Other comments I would make are, the white and rose wine is awful and no selection - very very poor and gave me a really bad headache. Plenty of bars and eating areas and for those wondering about lack of loos the blocks are large and spotless Not seen or heard of any Ill was whilst here . Claim your listing for free to respond to reviews, update your profile and much more. The food is top draw. This was our first Riu experience and will be our last. Smokers were a problem and should not be allowed to smoke on balconies or most public areas. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). The results showed no food poisoning and we were sent to get hydration solution, probiotics and stomach cramps tablets. Thank you to everyone at the hotel for making our holiday so memorable. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. It is chaotic and disorganised and makes an evening less enjoyable. More. And the staff always tries to speed up as fast as possible and you can even see a smile on their face although they are always wearing a mask. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Mainly.. hotel was ok. We had the opportunity to book the island tour with him and our day was absolutely amazing, the guide was fabulous and he is also proposing you to take pictures of you with your phone and also gives you ideas of how to pose in order to get fabulous photos and also very funny photos we get a guide and a very good photographer in one person! Yes, it offers wheelchair access and facilities for disabled guests. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. Hotel Riu Palace Santa Maria, Santa Maria: Veja 1.316 avaliaes, 2.198 fotos e timas promoes para Hotel Riu Palace Santa Maria, classificado como n 3 de 28 hotis em Santa Maria e com pontuao 4,5 de 5 no Tripadvisor. We travelled with a toddler and found it very child friendly. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. Still enjoyable though!Hotel location was great and the beach was also great. We assure you that these are not the standards that are reflective of the hotel and the service we aspire to provide at Riu. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi !This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. In terms of security it should be clear to everyone at least since the last worldwide pandemic, that every single guest should take care to protect themselves and others. This newly open hotel is set in a perfect place on a beautiful stretch of pristine beach. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. There are more places to choose from in the, Frequently Asked Questions about Hotel Riu Palace Santa Maria. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This is the version of our website addressed to speakers of English in Canada. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. On the flip side Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. Tripadvisor - Hotel Riu Palace Santa Maria()Hotel Riu Palace Santa Maria 1,308 2,18654.5 So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. Hotel Riu Palace Santa Maria View Hotel 1,290 reviews 0.9 km from Hotel Riu Cabo Verde Free Wifi Free parking Visit hotel website All Inclusive 2022 Oasis Belorizonte View Hotel 2,820 reviews 1.2 km from Hotel Riu Cabo Verde Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,556 reviews 1.4 km from Hotel Riu Cabo Verde Free parking Extremely disappointing visit and cannot recommend any aspect of this visit, The stay was wonderful after transferring from Riu Funana at our own cost. Taxes and fees that are shown are estimates only. Also I have to admit that food is not really that tasty, there is lack of choice for people that are, Dear agnieszkapG4438WU, Thank you for your review following your recent stay with us. Is parking available at Hotel Riu Palace Santa Maria? Hotel is very nice, with very friendly staff.Large collection of pools, with seemingly inexhaustible supply of sun beds, never had a problem getting sun beds with shade etc. Such a shame but just seems really under-staffed and under-trained. However, the weakest part about this hotel is unfortunately staff. Tripadvisor performs checks on reviews. SwimUp rooms very nice and big enough. The hotel staff literally couldnt do any more than what theyre doing. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. The whole hotel was well maintained. Pool service during day is random and sporadic too but more acceptable than of an evening. The buffet is excellent and great choice. Food- very so so. Do go to the white party and neon party, the entertainment team We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. Overall the hotel is clean and the grounds are immaculate.The housekeepers work extremely hard throughout the day.The staff are pleasant and so friendly and they put themselves out for you. It goes without saying that one can never exclude the possibility that people may have been infected while travelling, entering train stations, airports or using various means of transport.We have taken note and we will certainly take up your words with the relevant department in order to keep improving every day.We hope that you will give us the opportunity to welcome you back to one of our facilities in the near future so that we can provide you with a better experience.Yours cordially,Hotel Riu Palace Santa MaraOnline Reputation Manager.
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