Thank God we have a home warranty! I bought it in 2014. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. I would love to join in the future lawsuit!! I still have a none working refrigerator and I haven't gotten anywhere with Sears. He had nothing on his truck. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. Maybe if I was a Senators son!! I said I just want to know how much the compressor labor will cost, as the part is under warranty. Called Sears Home Repairs they were trying to sell us home warranty, but said the compressor was still under warranty would have to pay service call & diagnostic fee no mention of a recall total cost 724.64 for that how can you warrant a compressor without a service call & labor, April 22 having problems again lesson learned i bought a high-priced piece of junk never will own anything made by LG again! Apparently this is a fridge built by LG for Kenmore. Repairman said it was the compressor. I have own this Kenmore elite refrigerator sine 2018. He said I need to call Sears because they maybe able assist with a lower cost of repair because their starts at $900 to $1300. Now my question is Did they think the refrigerator would fix it self? Remove the relay from the compressor and smell it. My Kenmore Elite refrigerator was purchased in 2015. October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. Please advise me on next steps. At 3months thethermostat/ice maker died (covered). LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. Overheating can cause the compressor to stop running. We ordered and received a free compressor from Sears. I was told it is the compressor and that LG has now built a universal compressor for all their fridges but then this compressor will not work with existing control board, therefore it will also need to be changed. Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. Purchased kenmore elite 795.73157.610 in october 2017 for 3000. $2500 refrigerator only worked for five years, with two major breakdowns, this is the second. It's a good thing we have a little frig in our garage. The consent submitted will only be used for data processing originating from this website. Went out of town to come home to a putrid smelling home, because the unit stopped cooling and spoiled all of my food , fridge and freezer, at a minimum over $500 worth of food. Had it four year now having that problem. Last LG product I ever purchase. And they were even more money to fix with no answer as to how long it would be till they were able to work on it. I was told there is a new condenser for this but unfortunately only good for about 8 months. But just want to let everyone know what a defective product this is. We agreed to go ahead with the repairs. I purchased a 3 door kenmore with filtered water through the door. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. First you would have to tap into the sealed system and pump out all the refrigerant gas and safely store it so that it can be pumped back into the system once the compressor has been replaced. My experience is similar to others. Our 4 yo LG side by side died due to faulty compressor. Checked consumer reports as well. And the continuous running makes it hot. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. Please add me if/when a lawsuit comes up. I have lost all confidence in LG and their Sears repair techs. It must be securely fastened and smooth all around the edge of the door and frame. I think we would be better off going somewhere els. My husband and I purchased an LG French door refrigerator January 25, 2021. Not only did I lose them unit but about $800.00 worth of food. On top of that I have to keep my warranty for a year which is about $600. I have been using it for 6 months now. But I was told it might not last. Please Help! Do not by any Kenmore appliances as they are cheap junk now. However, LG will not honor the Kenmore Compressor warranty. Sears will only cover the cost of the compressor and not the labor, etc. Now the repair service has to order the parts and we are still without a refrigerator. Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list. BUT ON SALE FOR $500. Today is 1/17/22 just to see what Sears do. DECEITFUL, BAIT AND SWITCH! The warranty states that the part will be provided at no cost, but labor is not included. The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. We though we were buying a Kenmore only to find out it was made by LG. Tech said compressor was burning hot (huge fire potential?). When they are in good working condition, they help absorb the compressors movement so it doesnt shake or make a noise. Nov 21, 2022 by When the compressor shuts off, you may also hear knocking or clunking sounds. I always bought appliances from Sears and even worked at one location as one point. Replaced the main board hours ago and the temp in the fridge is now 78 degrees. Seemed he had no idea what he was saying or doing. I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. I was told I have too much food causing air to not circulate. This is ridiculous especially seeing that they have known about these compressors for quite awhile! They should have recalled the compressor and notified all their customers that it would be replaced. The compressor itself may be defective. Without a refrigerator for a month???? I purchased a Kenmore Elite LG 795.7107 5 yrs and 5 months ago. 210) everything was good until 4 months ago when the ice maker stopped working. Model #785.7404.410. But like all products, . Purchased a Kenmore Elite two door with a lower freezer unit. We bought an LG french door and 6/7/19 the compressor went out. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. 2015 Kenmore Elite Model 795.72483.410. Just learning about Kenmore/LG refrigerators. The fridge stinks and we have lost over $1000 of food. He informed me the compressor needed to be replaced at a total cost of $850.00. Purchased my LG 3 door refrigerator 11/2016. We purchased an LG refrigerator in November, 2018. Bought a Kenmore Pro in 2016, failed this week and we lost all of our food. I called local repairmen but they said only Sears can fix it under warranty. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. Place the second probe on the pins by the side of the compressor. Recall Details. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. Again now March 2020 same issue. The LG compressor failed last month. The water has ruined my floor wood cabinet molding.Food does not freeze properly. I talked to a local repair guy who said that he heard there is now a recall on these compressors but I can't find anything. Even though the compressor is under warranty, it will cost approx $1500 for this repair. Gave Model and Serial number. But once in a while, you will find one failing. What can I do? The defrost timer is not progressing if the timer does not send electricity to the defrost components or advance out of the defrost cycle within 30 minutes. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . This is because it will no longer fit there. Is this covered under the recall? Also the whole system neeeds replaced. !.411 and. In addition, I lost approximately $200 (or more) in food. I purchased a Kenmore Elite refrigerator in November of 2015. Please help!! Our unit has been out for weeks. We lost over $200 worth of food when Refrig quit. The defrost timer activates the defrost heater numerous times during the day to melt any ice that has built up on the evaporator coils. Sears has lost a customer who has been loyal to them for the last 35 years. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. Question is how long will it last before it fails again. I gave Sears a call which they charged me $100 again to get their service tech evaluation on the refrigerator failure and they gave me an appointment a week out which turned into two weeks before a tech was able to see and repair the refrigerator. I have a kenmore/LG trio refrigerator purchased in 2016. Installing a new refrigerator compressor costs about $375 on average, ranging between $250 and $650. I bought a Kenmore elite refrigerator in 2018 only to learn it is an LG and my compressor has died and they want $950 to install a new one. A faulty component in the condenser. When I explained where the warranty information came from, they said I had to call Kenmore. The next day a service tech came and said the motor and the fan needed to be replaced and quoted a price of $425. is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. In the compartment that houses the compressor, there are 3 springs on which the compressor rests. Technician says it is the compressor and 3 other parts. The ice maker broke within months and they fixed it. I even tried to get the part myself. We have had this unit for just under 2 years. 1.check the refrigerator for current leakage. Your user manual will detail any adjustments you can make safely and without voiding your warranty, but if in doubt, consult a specialist. Last compressor just Friday, 8/9/19. My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. . I plan to visit the vendor an see if they can produce a copy for me. I called scheduled they called rescheduled another week and a half out said the tech called in sick 1 day equals 10 days. Can't seem to find how to get parts or service. We purchased a Kenmore Elite refrigerator model 795.74025.412 serial number 802KR01187 in 2018. I am wondering what kind of labor cost I am looking at. ("795" = made by LG.) So while it appears to be operating well, it is not working. After numerous calls, no one would touch it. The is the first time that we have ever experienced a situation like this with a Sears product! ;-). Replace it with the right part for the model if it is damaged. After 2 days, the unit was still not cooling. The ice maker stopped working, froze up. The agents sound very rehearsed and appear to experts at not solving your problems. Wonder why they are going out of business.hmmm. Compressor out in my unit. VW/Bosch Emissions. Well I thought I bought a reliable Kenmore fridge? Monday, Nov 28th called several repair men and then found out the model was actually an LG "by Kenmore". Yes, I did. He said that LG/Kenmore appliances are complete garbage! GREEDY SAPS! A dirty compressor is frequently the source of the loud humming. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. Postal lady knew us and the problems we were having so she delivered. Repair was 1500.00 and it worked for about 2 weeks. We purchased our Kenmore Elite in June 2017. I want a new refrigerator, from all comments it seems that the problems have only begun. We contacted sears and was told that our warranty had expired. Have had no problems with it since it was delivered 5 years ago. The click tells you that it is working fine. i purchased a LG double door refrigerator at Home Depot. If something is obstructing the flow, it will result in low flow. LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. My LG refrigerator went out on me about a week ago. Either way it is bad business practice and the consumer needs relief. May 30, 2022 by I purchased a LG, French door-in-door, bottom freezer Refrigerator; model # LFXS 24663S, in June of 2015. My complaints is the same as the rest 2 weeks for a repair, then. My Kenmore Elite is less than 4 years old & has broken for the 3rd time. I called Sears and they said its under warranty but they have to send a diagnostic tech out to diagnose for $99. Friday, November 5th was the first available date. Says they will not replace just the compressor. I have not owned an LG before and I will not own another one in the future. Repair app in 2wks. by | May 25, 2022 | fatal car accident in alvin, tx 2021 | catherine rusoff wikipedia | May 25, 2022 | fatal car accident in alvin, tx 2021 | catherine rusoff wikipedia In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. Same as with an automobile recall. I found out my Kenmore is an LG with a bad rating. Save 5% with coupon. Most sears parts places have closed down, I purchased my LG Refrigerator late December 2017 it was pu you in service 1/1/2017 Model No. I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. I too bought a Kenmore on May 24, 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. I purchased this POS from a Sears store and it failed three months in and has continued to fail. Model # 795.72043.110. That's 4 weeks to get this issue resolved, all the while we are living out of coolers and replacing ice every day. Contact Kenmore or Sears to report your suspicion of low refrigerant and describe how it is affecting your refrigerator. When you call Sears they just put you on hold. The ice maker stopped working, froze up.