royal caribbean upgrade room after final payment

19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Any payments or deposits you've previously made can be applied to the new reservation. If it does come back, and if it is an appealing price, is this something that a different rep is likely to handle without issue? RCI reservations takes call 24/7. With Royal Up, there is a suggested bid price for an upgrade, but there is no way to know how much to bid beyond that. I think all your scenarios should have worked. Paste as plain text instead, The second time was not a "new booking only sale" and was for a guarantee. royal caribbean upgrade room after final payment. Attempting to do another now if the right cabin is available. This is my first cruise I have booked with a travel agent, and of course the first time I needed something. Started August 27, 2021, By By reney313, November 12, 2012in Royal Caribbean International Prev 1 2. Will Royal Caribbean allow me to get an upgrade t. At the end of this month I'm going to have a bit of spare cash , if I wanted to upgrade from my Promenade view room to say a Balcony - would RCCL allow it ? Just like a Royal Caribbean adventure, the possibilities are endless. I asked her many there was left for this sailing and it's 30+.. She told me to keep ringing up even until the week before we go as they will go cheaper. June 23, 2019 in Royal Caribbean Discussion. Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. Cruise lines sometimes offer special promotions in which two different cabin categories are priced equally -- so if you book the . Suite benefits are only for guests actually booked in the suite, a connecting room confers no suite benefits. If upgrades are available, they will be at a reduced cost by speaking with the Pier Coordinator. Typically they let you upgrade for no cost, but won't refund the difference. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. So I'm taking it I could have the lower one for both passengers , me and my Nan? CC Help Jenn 5280mom, September 17, 2017 in Royal Caribbean International. Balance is reading 0.00 even though amount paid is more than package price. CC Help Jenn I was checking my credit card statements today and I indeed got a refund of $231 to my credit card from Royal Caribbean as was stated to me on the phone. Granted it isn't a huge savings but I'll take it. Make Sure Your Voice Is Heard! LauraS Do we have the option to upgrade to a grand suite and connecting balcony? If your bid was accepted for one of the staterooms that you had bid on or all of the staterooms that you had places a bid on was denied,WRoyal Caribbean will email 2 days before your cruise to let you know if your bid was accepted or declined. November 3, 2022 . And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). Reddit and its partners use cookies and similar technologies to provide you with a better experience. Sorry to all the good ones out there. Sounds like he's just LAZY!! 4. Nope. Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure. LauraS I almost booked the 3 cabins directly but thought with it being a family cruise (5 new cruisers) it might be better to use a TA. He said it would be and there would be no problems. Royal Caribbean has introduced a new way to upgrade rooms with its Royal Up program. I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. CC Help Jenn That is a great suggestion! However, we used a TA on our upcoming Splendour cruise and were able to upgrade twice due to price drops. Why he/she didn't want to book it for you is beyond me. Posted on November 5, 2022 by {post_author_posts_link} November 5, 2022 by {post_author_posts_link} I was shocked that after final payment we could get cash back because prices dropped. Thanks everyone! :(. Here's what's happened so far: Last month there was a big price drop overnight, so I called up and asked to upgrade, but they were unable to match the price I found online. Your only option is if a higher category cabin is available at the same price or lower, you can upgrade ( no OBC or refund if the new price is under your old price). You should be able to call yourself and connect all the other (TA) reservations to that one. usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always. In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. They will do the best to accommodate you. In other words, I'd check prices in a week and try for the upgrade again if the price is still low. As for the dining - since you booked one of the cruises yourself, use that one as your main reservation. We are still within our final payment window. Our allocated rooms at the moment are on deck 11 front facing, which im not massively keen on so i think we would still be better off changing to the oceanview balcony guarantee. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". Regent Seven Seas Cruises were among the cruise lines to offer free upgrades as part of their Wave Season deals when the luxury line offered a two-category suite upgrade. I don't understand. Why he/she didn't want to book it for you is beyond me. Most reps on the main line have no clue. I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Good luck. Offers are based on two occupants per stateroom - only the first and second guest will be charged. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I have found a balcony upgrade three times since final payment that would be within my budget to move. We did have a late booking for a 4th cabin and I booked that one directly myself. that`s strange they would close at 3pm et, i think it was 10pm et or midnight et when rci call center had closed i think your ta is giving you a line of bs. I paid the remainder of my October Navigator cruise off last week. Chalk this one up to a learning experience, and find a new TA. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). Cruisers' Choice Awards! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Urghthat is frustrating to hear. I will definitely do that. I saw that yesterday on their website. Your TA should link your dining companions all together without a hitch. How would i find out which ones are obstructed view on Oasis? The caveat is you won't get any money back. Which ones stopped it after deposit? By Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. I did find that email address earlier in a search. Yes, I'm 100% positive. I assume you want connecting state rooms if so there may not be any left. Powered by Invision Community. The numbers for upgrading to a full suite, however, are all over the map. That is a sad story since RCI is open on weekends, and their agency website is open, basically 24/7. I asked why. Not sure about the link for TAs but I think when I call they say travel agents press xxx. stampingoddess, September 17, 2019 in Royal Caribbean International. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. Make Sure Your Voice Is Heard! Want2Cruise 701 received an email offering the opportunity to upgrade from a Celebrity Suite to a Royal Suite or Penthouse, for a minimum bid of $1,000 per person. Clear editor. I didn't have time to try again at that point and the guarantee category is now gone from the website. I have sent an email this morning. This morning there was another price drop and it's not listed on the GGG flyer so I thought I was all set. Started August 27, 2021, By Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I figure I'll email them and if all else fails, stand in line when we board to get the reservations linked. CC Help Jenn CC Help Jenn I think maybe he is very busy with conferences and other engagements, so I'll give him the benefit of the doubt. http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Hi all, We are due to sail on a back to back cruises on Oasis in November. Call back. With your support, we can create more exciting content and share with everyone! For us it was a huge win-win as I didnt think we could take advantage of a price drop after final payment. I'm split in continuing to look. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my. Check on the Royal Up website to determineif you are eligible for an upgrade. Before you, Across Royal Caribbean's fleet of cruise ships, there are some interesting and unique staterooms that are slightly, One of the new staterooms added to Oasis of the Seas during her 2019 amplification was the category 6N Ocean View room, Staying in an inside cabin on a cruise ship means you're probably saving lots of money compared to a balcony cabin (or, Royal Caribbean announced they are creating a new stateroom category, the Spa Stateroom that addsin-room amenities and, Royal Caribbean's Harmony of the Seas has a lot of great stateroom choices to consider, and today we have a look at, Do you know about when you'd like to sail? The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. You will be able to leave a comment after signing in, By Urghthat is frustrating to hear. I just saved $100 on a cruise I booked for November 2020. The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. Cruisers' Choice Awards! I am well past the final payment date. Started August 27, 2021, By Back in October my boyfriend contacted our travel agent after seeing that the price of the cruise went down. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. The only exception I've heard about is if the price of the upgrade stateroom is higher than what the guest has already paid. If the price was listed in the weekly sales flyer, then it could be restricted to new bookings. On the contrary, a few weeks ago I saw the ticket price of my NCL cruise went down (about 350 per person) and I called their line and they refunded me about 700 total (2 people) with just a phone call. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. Bear in mind, Ocean View Balcony cabins on some ships include obstructed balconies, with a limited or partially blocked view. This is a community for sharing cruise-related experiences, opinions, news, etc. Or better yet, call the C&A line. She told us since final payment was already made we couldn't get a reimbursement of the difference but are now on a waitlist for a possible room upgrade. She took my payment and upgraded us on the spot! The caveat is you won't get any money back. Is this really the case? I'm glad I saw this topic. I found a Grand Suite on Royal's website that was only 50 bucks more per person than what I paid for our Junior Suite on the Oasis. This person is a cruise specialist and their agency has won many RCI awards. Cruisingboyo, August 5, 2009 in Royal Caribbean International. Royal Caribbean accepted my $4,200 upgrade bid for a downgraded cabin Michelle Couch-Friedman August 29, 2022 Royal Caribbean offered Stan Fernald and his wife the opportunity to bid on an upgraded cabin for their upcoming cruise. D.Mckinnon A rep from the C&A line was able to do it, although he did have a minor problem and had to put me on hold for about 15 minutes, but got it done with no problems. Started June 21, 2021, By Someone at Royal must have mistakenly hit the refund button. Thanks for the confirmation (and letting me vent). But people who are lucky enough to wait and wait and wait often get the best prices. I'll keep an eye out and try again. Does this seem right? Inside guarantee that I had already booked last month when I had to replace my Vision TA September 2020 cruise. I'll give them a call when I have the money in my bank. I just wanted some advice to see if what he is telling me is true. If it's related to cruising, it belongs here! Will RCI not upgrade 13 days in advance of sailing? if they did refund you should see it on the website , it should reactivate the make a payment option and the amount would be there on negative. By The $25 onboard credit per cabin definitely was not worth this angst. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. Those ARE restricted to new bookings. Now that you booked a Royal Caribbean cruise, you might be wondering if there is an option to upgrade your stateroom to a larger, better or conveniently located room. Make Sure Your Voice Is Heard! Make him do his job ;). But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). Just thought I would come back andupdate for those asking. You can upgrade anytime by paying the difference between what you have paid and the current price of the upgraded stateroom. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. are you sure you weren't really outside of final payment date? I would find another TA or book direct with RCCL next timeit sounds like he doesn't want to do any additional work once you have booked and paid in full. Like what you see? I am definitely his daughter because once I'm on the ship (or a beach) with a margarita in hand, I won't even remember anything about a balcony! Is this true? Unfortunately, he and his wife own the agency. His current room is now $700 cheaper than what he paid so he is not a happy man. Cruisers' Choice Awards! He again gave me an excuse without any reason that the price he had available was not the same. You get whatever they are offering at the time you re-price your booking. Thanks for sharing any knowledge or experiences. Display as a link instead, Definitely get rid of this person after your trip and let he and his boss know why. I'm disappointed the customer service agentwas incorrect on the phone, but at the same time when I initially called for the upgrade I didn't figure I would see the refund. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. LauraS My preferred way to upgrade a stateroom is to call a travel agent and have them price out the room upgrade choices and then make the switch. The most recent time was Saturday. I even asked to speak with a superior and they said the same thing. If I wake up tomorrow morning and the price is the same, does that mean the deal is over and I should be able to upgrade at the online price? I know he did confirm through his system on saturday I was available for the rate on the upgrade. They come and go quickly sometimes. This morning I checked, and sure enough, the guarantee was gone. No brainer decision for us, much better room and cash refund! Yeah, that's always been my experience in the past, but I haven't done it since Covid, so wasn't sure if I missed a change. I was waiting until 2 weeks out (which was yesterday) as it seemed that was the right timeframe. Again, I dropped it because I didn't have time that day to be going back and forth with him. Once your bid is accepted, your card will be charged immediately, and the upgrade amount paid is final and non-refundable. By You may loose any special perks given at time of original booking, and have to go with current incentives. You can go to Guest Services to speak with them immediately upon boarding but I would not bet on this being an option at all. You have confirmed that generally this should have been available. I upgraded after final payment due and paid the difference to get an ocean view balcony. Sorry to hear you had such a hard time with your TA. I'd try calling Crown & Anchor if you are a member. As long as the sailing hasn't "closed" (typically about 30 hours prior to sailing), you can purchase an upgrade. I agree with the other posters. awestover89, September 6, 2021 in Royal Caribbean International. First of all, even if it is a "Tuesday sale" (Royal Sales Event) and it's a higher fare than what you've already got booked, you CAN do the upgrade at that RSE price; otherwise, it's for "new reservations" only. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Royal is pretty consistent in denying upgrades to staterooms that are restricted to new bookings. Display as a link instead, It is possible, though unlikely, that you can upgrade your stateroom on the day you sail onboard your ship. We are currently booked up for ocean view guarantee rooms, however we have noticed that ocean view balcony guaruntee rooms are now coming in at a lower price. Thanks for the posts. #8. Royal Caribbean suggested I bid on multiple rooms to increase my chances of an upgrade. My fault. Oh well. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Melbourne Fl, Originally Cambridgeshire UK, The Villages FL(previously SoFla, NYC, NJ, No.Virginia, Israel, Cuba, Uruguay, NJ, Fort Lauderdale). I hated sending him an email this morning to tell him it wasn't to be. Perhaps the price dropped, or your financial situation has changed, or perhaps you simply want to splurge. Is that the new policy, and if so does anybody know when it changed? Thank you as always for your wealth of knowledge. Also look at Royal Up for an upgrade. Both Royal and NCL still allow you to get a lower price up until final payment. Moreover, Royal Up's options arenotindications of an actual cabin upgrade availability. I am happy with my original cabin location. If your bid was accepted Royal Caribbean will charge the amount of the bid to the card that you used to make the bid with. Told when we were on board and met a few people that they did the same thing (around the same time we were looking) only had to pay the difference from Balcony to Suite. These are the types that give TAs a bad name. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. Years ago this practice was more prevalent and you could get some decent discounts for these literally last-minute staterooms. I am happy with my original cabin location. Thank you very much for your quick reply. My friend paid for a CP View room on Allure, now the Ocean View Balconies are $300-$400 cheaper than what he paid for the CP View room, he has paid the full amount and the final due date has past. Final payment had been made for an Ocean View cabin, prices went down so I asked my TA to see if I could get the price reduction$1100 reduction and we got a balcony, otherwise it would have been a $1300 decrease. LauraS BTW, the Royal Up minimum bid to upgrade is $500 per person. Would appreciate guidance from the experts! But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). Well, the good thing is my dad understood. That was incorrect so I sent him a screen shot. No need to wait for a TA to be open or wait for a TA to contact RCL on your behalf. 20102023Regal Sea Media LLC. :). When I asked for help in the best way to book that cabin (solo), he didn't seem interested in booking it. I just don't like excuses that aren't true. Upgrade after Final Payment By newcruisergal, July 1, 2012. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. ?can't you go up the ranks to a manager at the agency?? Powered by Invision Community. Powered by Invision Community. Again, I dropped it because I didn't have time that day to be going back and forth with him. The senior discount applies to everyone in the cabin. I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. LauraS Yep, never going with a TA again. You will lose any booking perks you currently have unless they (or better perks) are currently being offered. On 9/17/2019 at 1:12 PM, Host Clarea said: 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I know that doesn't seem logical at all. Of course I would have rather had the cash but having hundreds of dollars of OBC to cover gratuities and whatever else was nice. CC Help Jenn Question- I looked online today, did a mock booking, and see that it would be less than $100 to upgrade my current cabin category from a Central Park Interior to an Ocean View Balcony. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. He first came back and told me it would be several hundred dollars more. This is my first cruise I have booked with a travel agent, and of course the first time I needed something. That seems to be the only thing "right" that I did.. Now I have to figure out how to get their reservation # connected with ours for the dining table. Also I'm starting to learn the value of a travel agent but it's too late for this cruise! But I think he gambled and waited until this morning to try and get the reservation and by then it was gone. You can post now and register later. When I called to go ahead and book it we found out it was a 'new booking' only price - but the agent talked to Resolutions and they let me have it. Seeing as the balcony's so cheap might look into a JS! Is this true? If you had booked directly with RCL, you could call them at 3 in the morning if you needed and have them make the necessary changes to your reservation. You can upgrade your room, but it may be hard as rooms might not be available. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. By We do not have any OBC but did receive the 50% off second guest in each room. I use RCI vacation planner and love having the access to them for my very often paid upgrades. Pasted as rich text. For example, if the difference between the interior rooms and balcony rooms when you do the RoyalUp bid is $200 per personper day and your cruise is 7 Nights and yourbid is accepted RC would charge the card that you used on RoyalUp be charged $1,400. That was incorrect so I sent him a screen shot. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). Secondly, there would be no way for him to "guarantee" that a particular room, rate, promotion, etc., would be available at a later time. Try and enjoy the cruise anyway. Correct on both questions. Cruisers' Choice Awards! You could try to call back and speak to a different agent. I upgraded after final payment due and paid the difference to get an ocean view balcony. $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. Don't be surprised if that credit doesn't show up. I just wanted some advice to see if what he is telling me is true. Cruisers' Choice Awards! Royal Caribbean International Paid Upgrade after Final Payment? 2023 Cruisers' Choice Awards! Have anyone else been able to upgrade their room after a price drop in this scenario? By Clear editor. If you are eligible, you'll be able to submit bids for your upcoming sailing. We are booked and paid in full on a November Oasis sailing in two connecting balconies-adults in one room, two teens in other room. I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. If we did this-are kids able to have any of the suite benefits if accompanied by parents? Either way, I'll take care of the rest of the needs (there aren't many) from here on out and if another opportunity comes up, I'll ask for a 3 way conference. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. Bit of a lottery i suppose. When you make your bid, you can request that your payment be made with your FCC. Sorry you are stuck in a cabin you would have preferred to upgrade. You are right it's a bit of a lottery, you have to decide if the location and view of your cabin is worth the savings, as you have no say in these. I do have a RoyalUp bid too! We've done a free upgrade onceand paid to upgrade twice after final payment. On 7/22/2022 at 4:15 PM, D.Mckinnon said. No hassle whatsoever. He then came back and said he could not get the rate. Upgrade room category after final payment. Florida. If it's not then I will stop trying to look at upgrade opportunities. If you booked with a travel agent, you have to go through your travel agent to contact Royal Caribbean to upgrade you. Create an account to follow your favorite communities and start taking part in conversations. If declined they will place you in a stateroom in a location that you yourself would not have selected at the time of booking if you choose to select your room location but if your bids have been declined they will put you in whatever stateroom is available incategory that you selected, but not in the same location that you had selected at the time of the booking. What I'm asking is..I booked a Junior Suite on an upcoming cruise. The Royal Caribbean operator will price the new stateroom out for you and tell you what the new price will be. I checked yesterday, it was still showing available. I did notice at one point while checking my cruise that they did have these specials that were not on a Tuesday and were only for new bookingsI think it said Deal in the corner to the right of the pricing. Just rang them up to confirm. A quick google search confirmed this policy and I was on my way. If you have an account, sign in now to post with your account. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. Plus, it was the LAST Grand Suite available (still shows none left on the website). Moreover, the cabin location is not something you can choose and subject to availability. I will keep looking :). You're correct about after final payment. By I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. I spent more time re-arranging items than we actually got in benefits. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". :D. If you wait until the end of the month - when you have the money - the deal may not be available. Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises.

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royal caribbean upgrade room after final payment

royal caribbean upgrade room after final payment


royal caribbean upgrade room after final payment

royal caribbean upgrade room after final payment

royal caribbean upgrade room after final payment